Product Return Policy

We offer a 3 day money-back guarantee on all books, CDs and home-study products, less a 10% restocking & processing fee. NO REFUNDS on digital downloads. THERE ARE NO REFUNDS ON DIGITAL DOWNLOADS, SHIPPING, SOFTWARE OR LEGAL FORMS (including forms CDs included in a home study package). Any bonus, ongoing or one-time, may be cancelled at any time, for any reason, with or without cause, and without notice. Any and all bonuses are provided at the sole discretion of Traction Consulting d/b/a Traction Real Estate Mentors.

1. Any request for a return must be made in writing 3 calendar days from receipt.

1. Before returning a product the customer must first obtain a Return Merchandise Authorization number (RMA) issued by calling 202-558-6508 between the hours of 9:00am to 5:00pm EST Monday through Friday, holidays excluded.

1. All returns must display the RMA on the outside of the returned package. All returns must include the actual product in resalable condition with the forms CD seal unbroken. All packages must be sent back Return Receipt through the U.S. postal system or signature required through a recognized carrier (i.e. FedEx, UPS, DHL, etc.) within TEN (10) DAYS of the issuance of an RMA. Traction Real Estate Mentors is not responsible, and will not issue a credit for any returned package lost in shipping and/or not received with 10 calendar days of the issued RMA. The customer is responsible for all shipping costs in returning the product. It is your responsibility to package the product well to avoid damage during shipping.

1. Any item returned without an RMA will be refused and returned at the customer's expense.

1. The refund on an authorized return will be issued within 7 business days of receipt of the authorized returned product. No refund will be issued, regardless of receipt, on any unauthorized return.

Copyright Notice, Terms of Use & License

All of our materials are protected under federal and state copyright laws. You may not make copies of any of the books, forms CDs, audio files, e-books, legal forms, video or audio CDs, except for your own personal use. All materials you buy are licensed (or, in the case of other author's works, sublicensed) to End Users and not sold, notwithstanding use of the terms "sell," "purchase," "order," or "buy" on the Site. Your license is nonexclusive, nontransferable, nonsublicensable, limited and for use only for you, the end user, and you ONLY. That means YOU CANNOT SELL, TRADE, COPY, ASSIGN, LEASE or LICENSE YOUR RIGHTS IN THESE MATERIALS.

Seminar Refund Policy

Seminar refunds must be requested in writing by email or facsimile. There are NO refunds for “no shows” or cancellations less than 48 hours before the event.

Mentoring Program Refund Policy

Mentoring Program payments are subject to the terms and conditions in the Mentoring Program Professional Services Agreement (PSA) and are nonrefundable. The Mentoring Program PSA must be signed and submitted before making any payment online or via mail. The Mentoring Program PSA will be presented to you as part of the extensive interview process required to join the program.

Earnings Disclaimer

Every effort has been made to accurately represent our products and their potential. There is no guarantee that you will earn any money using the techniques and ideas in these materials. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques. We do not purport this as a "get rich scheme."

Your level of success in attaining the results claimed in our materials depends on the time you devote to the programs, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions

Legal Disclaimer

Every effort has been made to comply with federal, state and local laws regarding the material presented or the legal forms included with the materials. We make no representations or guarantees that the materials or forms you purchase will work for your particular needs, and we disclaim any warranties, express, implied or for any particular purpose you may need. You understand that all legal forms are provided for example only and that it is strongly advised that you seek legal counsel to review any form to make certain it is applicable to your situation and is properly filled out. It is also advised that you review the potential financial and tax implications of any transaction with a qualified professional before proceeding.

If you have any questions, call us on 202-558-6508